Criminently!
Growing up, that was my mother’s way of not swearing in
front of us kids, a practice my father didn’t always cotton on to. When I heard her say it, I knew that something
had gone terribly wrong. I never adopted
the phrase for my own use and I admit that I do take after my father in the use
of profane language more so than I do my mother with her conservative
constraint. Other than the relatively
rare “damn” and – when I was a bit older – “shit,” Mom expressed her annoyance
and frustration with these four syllables.
This morning I heard those same four syllables escape my
lips. I must have been in shock or
something, because there are so many four-letter words that are so much more
apt for the circumstances that I found myself in. It was bizzare and frightening and puzzling
and appalling and when I actually shouted aloud, “Criminently! Someone’s hacking my computer,” I don’t
really know what surprised me more.
I’ve been using computers, both personally and professionally, for over 20 years. At one time, I was the go-to person among my
friends, colleagues and acquaintences when computer issues arose. That was the days of DOS, when computers were
stupid expensive AND easy to understand.
Well, easier than they are today.
I’m afraid that the technology has far exceeded my capacity to fathom
and I now happily leave the inner workings to experts. I can still turn a computer on and efficiently
utilize lots of different software, but
other than a few basic tricks, I’m as helpless as a baby when things go
wrong.
Thankfully, things don’t often go wrong on my home
computer. Generally speaking, I’ve had
enormous amounts of good fortune when it comes to them over the last 2+
decades. In all that time only two
hardrives have crashed on me, the latest being last week when my laptop,
Alistair, gave up the ghost. It was my
fault. He had been giving me signs for
several weeks. I guess I just got
complacent and let myself believe that he would pull through – trooper that he was! I did, however, manage to save all of my
files and photos onto a flash drive before he finally collapsed into computer
oblivion.
Alistair is scheduled to see the IT guy for a diagnoses next
week. Depending on what he finds, I’ll
make a decision as to how to proceed:
repair or replace? That will be
another blog, maybe.
In the interim, I have been using the library’s laptop. It’s a bit frustrating because I can’t save
anything on it permanently, it doesn’t have all of my programs on it and not
all of my passwords are saved on it. At the
moment, that is something else that I am extremely grateful for. There were
a few, but the biggies are being pulled from my memory banks on an as-needed
basis.
This morning, coffee resting close at hand, I was editing a
blog (See A Mid-summer Night Dream, posted earlier) preparing it for
posting. When I went to save it
temporarily to the hard drive, I noticed two documents that I know I did not
save in the folder. Curious. I hadn’t noticed them last night, but that
doesn’t mean anything; I didn’t notice Willow in the hallway on my way to bed
either and nearly stepped on him. It occurred
to me that one of the staff members may have been doing something the other day
when they were using the laptop and forgot to delete them.
I opened the first document up and it was about a half a
page of this: slkemjrepoibu0b9833j4’qj
boub09u344…. Weird. The second
document was about a quarter of a page of the same thing. When I went to delete them, I noticed that
they had both been modified this morning
while I had been editing my blog.
I was alarmed. But weird things
do happen with computers and so I simply deleted them and carried on.
I resaved my blog and
then went into Facebook to play a turn in a Scrabble game I have going on with
a friend. I intended to post the blog right after. Of course I got distracted. I needed to warm up my coffee and that led
to puttering in the kitchen. While was puttering, I heard an alert on my phone
indicating that I had just received a new e-mail. I glanced at the clock and surmized that it
was probably a work e-mail – either the over due notices or the back up – and made
a mental note to delete them when I was finished in the kitchen.
With the kitchen tidied, I returned to the computer to post
my blog. The flashing light on my phone
reminded me that I had an e-mail and so I picked it up. Yes, there was the over due notices and the
back up summary. There was also another
notice on my hotmail account. “Your ______@iname.com account has just been
updated.” My what?
I logged into my hotmail account and re-read the
message. Searching the nether-regions of
my memory, I tried to recall having set up this account. I tried logging into it, but of course I could
not access it without the password. I was
about to give up when I decided to try a recent password that I have been using
and, to my surprise and subsequent horror, it worked.
There were no messages in the in-box, the trash or the junk
folders. But when I clicked on the
account tab, my personal information was all complete and correct. I was suddenly overtaken by a paralyzing knot
of anxiety. I don’t know how long I stared
at the screen before…
“Criminently! Someone’s
hacking my computer!”
I was shaking so badly, I could hardly type. But I managed
to cancel the account. I immediately
started logging into and changing passwords on a dozen on-line accounts that I maintain. I felt sick to my stomach. My brain was racing through all the things
that the hacker might have done and the information he/she might have
accessed. I was horrified, stupified and
completely jiggered. (Whatever that
means; its another of my mother’s expressions, but at the moment that’s exactly
how I felt.)
Why would anyone hack into my computer and use my
information to set up an e-mail account?
That just doesn’t make a lick of sense.
I felt - and still do
feel – utterly violated. And angry. And, quite frankly, terrified. I can’t imagine what it must feel like to
have someone break into my home, but this must be at least similar. This was an assault on my life. My privacy
had been invaded. I wanted to rip the
modem from the wall and cancell my Internet service right then and there.
I tried to calm down.
I was crying, though I’m not really sure why. I paced the floor, sipped at my coffee, which
I held in two hands to keep from spilling it all over the place, and tried to
figure out… How? Why?
When? What the hell for?
I finally cooled off enough to take some action. I forced myself to go back and post my
blog. When I finished sharing it on
Facebook, I noticed two apps on my home page that I didn’t put there. The knot of nausea tightened even more. I deleted them from my list. Then I checked my security settings to see if
there was another connection. There wasn’t.
I Googled Computer Hacking and started reading articles
about how to be sure and what to do and how to check. One link (https://shouldichangemypassword.com/)
led me to a site that shows you if your e-mail has been hacked. My hotmail account was. I found it profoundly ironic that I was using
the the very tools my virtual assailant did to try to stop him. Fight fire with fire? Not quite the same, but it’s all I had. The Internet – both friend and foe!
The advice I found was somewhat sketchy. Reset your IP address – didn’t work, will try
again. Change your passwords - done. Back-up your files - done. Scan your computer for spyware – done, only
one threat found, now cleaned.
I didn’t know who to turn to. It was still fairly early on a
Saturday morning; I didn’t want to wake anyone up and I don’t know any local IT
guys that I could call. My guy is in
Smithers. Still in a bit of a panic
state, I dashed off an e-mail to a friend who I think might have some advice
for me, explaining what had happened. I had
to get it out of me. Somehow. Any how.
I was literally bursting from the pressure of fear and uncertainty.
It’s been a few hours now since discovering the
invasion. I don’t know if I’ve solved
any of the problems and I’m just a little bit afraid to log into any of my
accounts. I hope this passes. I hope I’ve done the right things. I hope the bastard drops a radio into the
bath with himself.
Seven years ago I witnessed a violent assault on someone
that I care about very much. The memory
of that incident is forever etched on my mind.
The fear. The abject terror. It was such an ugly and horrifying thing to
see, to experience. This feels so
similar. My physcial being may not be
threatened, but my mental, emotional and even my spiritual states are going
through exactly the same things now as they did then. I don’t feel safe.
Then, I locked the door to my house and retreated as much as
could from the world. It took years before I started to feel safe again. There’s no door
here to lock. I could turn off my
computer and cancell my Internet service.
I could run and hide from this invisible monster. But I don’t know how that will do any
good. I’m still going to have to go to
work on Monday, where almost everything I do depends on the Internet.
I can’t figure out what this person wanted to
accomplish. Why me? What right does this person feel he/she has
to break into my accounts and use my personal information that way? What did he/she do with that e-mail
account? Are there more violations yet
to be discovered? Has anyone else – my friends,
my family - been affected by this creep’s actions? It’s
sick.
The adrenalin has stopped flowing. I’m not so much on high-alert as I am
tired. I’m tired of the shitty things
that people do to each other. I’m tired
of shitty people, period. I still hope
that something good can come of this. It
has to, because my faith in humanity has been shaken to its core – again. I don’t know if I have the energy to build it
back up – again.
I'm documenting this now, while it's still fresh; before the emotional scars start to fog the memory and dull the sharp edge of disgust. I'm hoping that the righteous indignation I feel right now at least alerts anyone who may read this, not just to take precautions, but to speak up and out and against this sort of crime. We need to take a stand, take back our freedoms and turn society back into civilization!
Criminently, people. May we all stay safely connected.
My first thought is - Hotmail!?! - I've always found it to be intrusive and spam riddled, so do not have an active account. My second thought - wish I could be there to give you a hug and hopefully some sense of security. My third - get McAfee or one of the others if you don't already have it! Luv u
ReplyDeleteWish there was a return the favour key. I would have worn it out by now.
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